About us
Every Brand, Every Flavor, Everywhere
The Beginning
Building Trust, One Pouch at a Time
Founded in 2020, Jade Pouch emerged from a simple vision: make premium nicotine pouches accessible worldwide. Starting with just ZYN and VELO, we focused on understanding customer needs, establishing reliable supply chains, and delivering exceptional service. Our commitment to quality and authenticity quickly earned the trust of early adopters across multiple continents.
Rapid Expansion
Growing Global, Staying Personal
Responding to overwhelming demand, we expanded our brand portfolio to include Jadehare, Rogue, Clew, and Sesh. We established strategic warehouses in Europe, North America, and South America, dramatically reducing shipping times. Despite rapid growth, we maintained our personal touch—every customer inquiry answered, every order carefully handled, building lasting relationships worldwide.
Industry Leadership
Setting Standards, Delivering Excellence
Our incredible team are here for you
Charlotte Marcus
Chief Operations Officer
"Jade Pouch transforms how people access quality nicotine pouches globally. I'm proud to lead operations that truly make a difference."
David Rodriguez
Head of Customer Experience
"Here, every customer matters. We don't just answer questions—we build trust and help people find their perfect pouch."
Nicole Williams
Product Quality Manager
"I ensure every pouch meets our standards. Quality isn't just my job; it's our promise to customers worldwide."
Sam Gallagher
Supply Chain Director
"Managing three continental warehouses is challenging but rewarding. We've built a system where reliability meets innovation every day."
